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Issue Tracker Guide

Issues Updated 18 Jul 2026

When to use

Pipeline breaks, App Suite bugs, client feedback, feature requests - link to project/shot/task when possible.

Workflow

  1. Create โ†’ set category & priority
  2. Triage โ†’ assign owner/team
  3. in progress โ†’ testing โ†’ resolved

My Issues shows items assigned to you. Leads use board + analytics views.

Overview

Report pipeline bugs, app issues, and client feedback with SLA teams.

Steps

  1. Create an issue with show/shot link and repro steps.
  2. Assign severity and owner; link blocking tasks.
  3. Move through triaged โ†’ in progress โ†’ testing โ†’ done.
  4. Close with a note so the next person has context.

Gotchas

  • Your role may not see every link - module config and license entitlements apply.
  • See How Metrics Are Derived if a dashboard number looks wrong.

Cross-links

  • Troubleshooting: Errors & 403s - see Help Center
  • Render Farm Overview - see Help Center
  • Production Flow Guide - see Help Center

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