🔒 Protect your account - set up two-factor authentication. Set up now
← All templates

Payment failed (dunning)

A subscription payment fails

Leave blank to use the default: Action needed: your {product} payment did not go through

Large heading shown at the top of the email body. Default: We could not process your payment

Use {variable_name} placeholders - replaced at send time. Leave blank to use the built-in default body. When you save a body, it is auto-styled: key-value pairs become tables, bullet lines become lists, ALL-CAPS lines become section headers, and URLs become yellow links.

Cancel
Available variables

Use these in subject, title, and body. Unknown placeholders are left as-is.

Built-in default body
Hi {full_name},

We were not able to process your latest {product} payment.

{status_line}

Update your payment method: {billing_url}

{lockout_note}

If this is a mistake or you need a hand, reply and we will sort it out with you.

The {product} team

App Suite 1.0.0